Facility Management Software for Hines Properties

Hines quoteHines is one of the most influential property developers in the world. Consistently ranked as a top property developer and manager by Buildings Magazine, Commercial Property News, and other publications, Hines is widely acknowledged as the industry’s leader.

Hines is a privately owned, international real estate firm providing the highest level of quality, service and value to its clients and investors for more than 50 years. The Hines portfolio of projects consists of more than 1,300 properties including skyscrapers, corporate headquarters, mixed-use centers, industrial parks, medical facilities, and master-planned resort and residential communities. Currently, the firm controls assets valued at approximately $28.2 billion.

222 Berkeley, Boston
222 Berkeley, Boston

To meet the operations management challenges inherent in such a widespread and diverse portfolio, Hines engaged AwareManager to provide information solutions for work orders, preventive maintenance, engineering, risk management, benchmark and analytical reporting. Working together Hines and AwareManager established a standardized implementation plan and rolled out their flagship operations management solution, the AwareManager, to over 150 Hines management locations worldwide.


Our ongoing relationship includes:

  • Collaboration with corporate and on-site personnel on system enhancements
  • Roll-outs of new procedures, best practices, and modules to the sites
  • Client-specific solutions for complex assignments

Over the past 15+ years, AwareManager and Hines have worked collaboratively to ensure the solution is meeting their needs and enabling them to better deliver the “Hines standard that represents the global real estate benchmark for value creation, integrity, services, and quality for all clients.”